We accept returns within 14 days of receiving your order. Please ensure the item is in its original condition, with tags and packaging intact. Items with any signs of stains, perfume, or makeup will not be eligible for a refund or exchange. Please note that original and return shipping costs are non-refundable, and a £3.99 handling fee applies.
To initiate a return or exchange, visit our returns center on our website and follow the instructions. You will need your order number and email address. Once approved, we will provide you with further details to complete the return.
Yes, we ship worldwide! Shipping rates and delivery times vary by location and will be calculated at checkout. Please note that international customers are responsible for any customs fees.
Delivery times depend on your location and selected shipping method. Within the UK, orders typically arrive within 2-5 business days. International deliveries can take 7-14 business days. You will receive a tracking number once your order has shipped.
After your order is shipped, we will send you a confirmation email with a tracking number. Use this number to track your shipment through our carrier’s website.
We accept major credit and debit cards (Visa, Mastercard, etc.), PayPal, Clearpay, and Klarna for more flexible payment options. Payments are processed securely for your peace of mind.